Confidentiality and Impartiality Policy

Confidential

When you talk to us we will not tell other people what you said. We will keep it private.

Sometimes we may think it is a good idea to talk to other people about what you tell us, like your parents, teachers or doctors.

We will always ask you if you think this is OK first. You can say yes or no.

There are a few times when we will have to tell someone else what you said:

  • We sometimes tell our managers so they can check that we are doing a good job.
  • We will write information about our meetings on our computers (only people in KIAS will see this)
  • We will also have to tell someone if we are worried that someone is being hurt or might be hurt (If this happens, then we will talk to you about it first)

Impartial

This means we don’t take sides.  We won’t try to talk you into doing something, or to make you do what someone else says you should.

We will give you all the information you need to be able to make decisions for yourself – and help you with anything you find tricky.

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